FAQ's

We are a free-to-use reviewing platform designed to help businesses interact with each other transparently and efficiently. It offers direct reviews of business-to-business transactions from those who have worked with the invoice payer before, focusing on promoting clarity and transparency in invoicing practices and procedures.

Yes, all businesses can leave reviews for any business on Will They Pay. Direct reviews from those who have worked with invoice payers before are the main focus of the platform.

Will They Pay helps businesses avoid cash flow problems by providing them with information on the payment practices of their potential clients. This information allows them to make informed decisions about who they choose to work with and reduces the risk of non-payment or delayed payment of invoices.

Yes, signing up with Will They Pay is free. To sign up for extra features and access more functionality on the platform, you can log in to your existing account and click on the "Upgrade" button located in your account settings. You can then select from a variety of paid plans that offer different subscription levels and features, depending on your needs.

Will They Pay promotes transparency and efficiency in business interactions by providing a platform for businesses to review invoice policies and payment procedures of their potential invoice payers. This enables businesses to make informed decisions about who they work with, based on the experiences of others. By sharing this information, businesses can avoid potentially risky or unreliable partners, which can help ensure a healthy cash flow.

Yes, businesses outside the UK can use Will They Pay. The platform is accessible to any business around the world that wishes to review the payment practices of other businesses.

Will They Pay has several measures in place to ensure the authenticity of its reviews. Firstly, businesses must register and create a verified account before they can post a review. Secondly, the platform monitors and filters out any fake or fraudulent reviews. Finally, all reviews are open to scrutiny, and businesses can report any inappropriate or false information.

Will They Pay takes data protection and security very seriously. The platform complies with all relevant data protection laws and regulations and follows industry best practices for handling sensitive information. All data is encrypted and stored securely, and access is strictly controlled and limited to authorized personnel only. 

At Will They Pay, we understand the impact of reviews on businesses. To ensure fairness and give businesses the opportunity to address any concerns, we have a 7-day grace period for all 1-star reviews before they go live. During this time, we notify the business of the negative review, encouraging them to reach out and resolve the issue. This approach aims to foster positive communication and solutions between businesses, maintaining a constructive environment on our platform

We have compiled data directly from HMRC to establish a user base of businesses. If a company hasn't been reviewed yet, you have the opportunity to be the first to influence a change in timely payment practices

If you've worked with a company listed on Will They Pay and believe you've paid them on time, you can request a review. Simply click "Request a Review." If the company is already a member, they'll be notified. If not, you can upload their business email, and we'll contact them on your behalf.

Even if a company hasn't activated their business profile, you can still leave a review. Click "Request a Review" and provide their contact email. We'll handle the rest. Alternatively, you can use social sharing to inform the business being reviewed.

Can't find the company you're looking for? They may not be listed on Will They Pay yet. Click 'WRITE A REVIEW' and be the first to share your feedback. Your review can make a significant impact.

You can upload various supporting documents, including invoices, payment receipts, screenshots of emails confirming work carried out, and invoices sent. Additional examples of proof may include signed contracts, delivery confirmations, or project completion certificates

If you believe a review is unfair or false, you have the option to dispute one review per month. Will They Pay will carefully consider all information provided before reaching a decision on the validity of the review.